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Zappos

Delivering happiness daily.

About the Client

Zappos’ purpose is simple: to live and deliver WOW. Twenty years ago, the company began as a small online retailer only selling shoes. Today, Zappos still sells shoes — as well as clothing, handbags, accessories, and more. That “more” is providing the very best customer service, customer experience and company culture. Zappos aims to inspire the world by showing it’s possible to simultaneously deliver happiness to customers, employees, vendors, shareholders and the community in a long-term, sustainable way.

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